Privacy Policy

Introduction

Greene County Childcare Center ("we," "our," or "us") is committed to protecting the privacy of the children in our care and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or enroll your child in our programs.

Information We Collect

From Parents and Guardians
‍We may collect the following information during enrollment, communication, or use of our website:

• Full name, address, phone number, and email address
• Emergency contact information
• Payment and billing information
• Employer information (if applicable for subsidy programs)

‍About Children in Our Care
• Child's full name, date of birth, and photograph (with consent)
• Medical history, allergies, immunization records, and health conditions
• Developmental and behavioral information relevant to care
• Authorized pickup and custody documentation

‍Automatically Collected Information
‍When you visit our website, we may collect standard technical data such as IP addresses, browser type, and pages visited via cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

• Provide safe, appropriate care for enrolled children
• Communicate with parents and guardians regarding their child's wellbeing and program updates
• Process payments and maintain billing records
• Comply with licensing, regulatory, and legal requirements
• Respond to inquiries submitted through our website
• Improve our website and services

Children's Privacy (COPPA Compliance)

We do not knowingly collect personal information directly from children under the age of 13 through our website. All information regarding children in our care is collected from parents or legal guardians only. If you believe we have inadvertently collected information from a child without appropriate consent, please contact us immediately.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service providers who assist with operations (e.g., payment processors, licensing agencies), bound by confidentiality agreements
• Legal requirements such as mandatory reporting obligations, court orders, or government requests
• Emergencies where disclosure is necessary to protect the health or safety of a child or others
• With your consent for any other purpose

Photos and Media

We may photograph or record children for documentation and communication purposes. Separate written consent will be obtained before any images are shared publicly (e.g., on our website, social media, or marketing materials). Parents may opt out at any time.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information we hold. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us directly for sensitive matters.

Data Retention

We retain personal and child records in accordance with applicable state licensing requirements and applicable law.

Your Rights

You may have the right to:

• Access or request a copy of personal information we hold
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent for specific uses (e.g., photography)

To exercise these rights, please contact us using the information below

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy, please contact us:

Phone: 434-985-7852